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Message 21 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

New software for my Samsung S90C released this morning (1420.09). No changes to the Discovery+ app so will see what happens on Saturday.

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1,598 Views
Message 22 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

Same issues for this tonight, and strangely the UHD airplay stream is just giving a green pixelated screen which is so annoying! Can only watch by using airplay to stream TNT sports rather than Ultimate on the TV. Also my Tv is still running firmware 1402.

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1,582 Views
Message 23 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

https://uk.trustpilot.com/review/www.discoveryplus.co.uk

Looks like this is much more common than Discovery+ and TNT Sports are admitting!

The issues are all over Trustpilot.

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1,563 Views
Message 24 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

Sadly the Samsung update made no difference.

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1,531 Views
Message 25 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

Once again the MotoGP coverage this afternoon was poor and virtually unwatchable, but the evening coverage of the Speedway GP was faultless.

Both on Discovery plus, but the speedway was Eurosport whilst the MotoGP was TNT Sport

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1,518 Views
Message 26 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

It’s definitely a TNT Sports issue, watching the tennis on Eurosport is fine. What are they playing at.

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1,510 Views
Message 27 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

Send a repot of your issues to

 

support@discovery.plus

 

the more of us telling them, something might get sorted!

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857 Views
Message 28 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

Same issues watching the Olympics football, they’ve not fixed it 

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Message 29 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

First UHD game of the season & exactly the same. Works fine for 40 mins, then starts buffering, then slowly drops the quality to completely unwatchable. The ad breaks are completely fine, so something odd with the live stream.

The Samsung has had another update to 1430.3 & the Discovery+ app is also updated, so no idea what's going on. Will try the app on the Pro Box again for Saturday's game.

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Message 30 of 68

Re: TNT SPORTS Terrible Picture Quality | May 2024

Yup they’ve not fixed it, I’m just waiting for my minimum contract period to end and will be cancelling the subscription in a few months. The reviews on trustpilot are awful and almost all of them relate to buffering so the service obviously is broken. No idea how they’re getting away with it.
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