cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,710 Views
Message 1 of 5

BT Manhole infront of front door

Go to solution

Hi,

There is a BT manhole/footway cover in front of our home. We're considering alternatives to relocate this away from the main entrance.

Please assist me with the following questions:

1) Is it possible to move the BT manhole off the private property?

2) What would the cost be to move this?

3) We contacted Openreach rearrangement, but we have not received a response. Is there another person we can get in touch with to help us with this?

 

 

bt manhole.png

 

 

4 REPLIES 4
1,706 Views
Message 2 of 5

Re: BT Manhole infront of front door

Go to solution

@baratha 

This is a BT Retail Customer Forum, and has no connection to Openreach.

Try https://www.openreach.com/building-developers-and-projects/altering-our-network

Assuming you have a few hundred thousands pounds spare.

I would forget the whole idea.

1,641 Views
Message 3 of 5

Re: BT Manhole infront of front door

Go to solution

How do you know that is an Openreach jointbox cover , it’s  a ‘precinct cover’ , where the jointbox cover uses the same paving as the surrounding footpath , often used at the request of councils to avoid a block of concrete ( the normal material a jointbox cover is made from ) spoiling the look of the rest of the paving , and if OR were asked to not provide a standard concrete cover all the other ‘utilities’ would be required to use them as well, in other words without looking inside or unless it’s engraved as OR , it could be someone else’s cover.
Assuming it is OR , if it’s in a public area then to move it would be at your expense and as stated, depending on what’s required could be very expensive….if it’s on your property or land  , and is used solely to serve your address , it won’t be moved unless you pay , if you insist  it’s removed,  saying permission was never provided to OR , obviously there wouldn’t be any further obligation for OR to service the property , so it possibly gets  removed ( not relocated)  but you would never be able to have an OR based service at the property.

Even  if it’s on your property , and you dont intend to use an OR based provided , so are relaxed about that issue  , unless you built the property, ( in which case how did it get installed if you didn’t want it there ) , then the builder of the property or a previous occupant probably agreed to it being where it is , so ( again ) asking for it to be removed would be chargeable …finally, as already stated, BT and OR are functionally separate, it’s nothing to do with ‘BT’ .

1,568 Views
Message 4 of 5

Re: BT Manhole infront of front door

Go to solution
Thank you @Keith_Beddoe
1,562 Views
Message 5 of 5

Re: BT Manhole infront of front door

Go to solution
Thank you @iniltous
Its a private property and new build. We were informed that it is a BT line, and when we contacted BT about it, they advised us to speak with openreach..