Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
chez010203
Beginner

on ‎27-12-2023 12h11

384 Views
Message 1 of 2

Constant Delays on New EE Full Fibre

Go to solution

Hi,

Ordered Full Fibre on 03/12/23 - ever since have been seeing every date for engineer visits for outside and inside the property delayed. Have received the equipment and its just sitting there doing nothing.

Original go live with engineer visit was supposed to be 19th December 23, took this week off to accommodate - now showing as 17th Jan 24. Meanwhile as I'm out of contract my bills are going up.

Please can someone advise as to what is going on? Starting to regret ordering this package.

Thanks

 

 

Reply
1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎27-12-2023 12h14 - edited ‎27-12-2023 12h16

376 Views
Message 2 of 2

Re: Constant Delays on New EE Full Fibre

Go to solution

@chez010203 

Welcome to this user forum for BT Retail phone and broadband customers.

Please post on the EE forum https://community.ee.co.uk/t5/Orders/bd-p/my-orders

Thanks

Reply