Gold Address Key

[JohnC2]

Hi @davesandbach, thanks for that info and I'll pass that on to @DanielS 

Cheers

John

[davesandbach]

Nice one thanks!

Will get there in the end! 😁

[DanielS]

Hi @davesandbach,

I called you there but missed you.

I know you are busy 3-4pm so I can happily call you back after 4pm if that suits you?

Thanks
DanielS

[davesandbach]

Hi Daniel,

Apologies - could we please schedule in a call at exactly 16:00 today and I'll make sure I have reception?

I was obviously moving around with no reception!

Cheers,

Dave

[DanielS]

I'll call you at 4pm on the dot @davesandbach.

Thanks
DanielS

[DanielS]

Hi @davesandbach,

I wanted to let you know that the first step in our ORDI process has happened. Their automatic system, known as the ORDI robot, hasn't identified a problem with your address details. I've had to raise a ticket directly to Openreach so that they manually pick this up for us. As soon as I have an update, I'll be in touch with you. At this stage, it will be early next week.

Thanks
DanielS

[davesandbach]

Excellent thanks thanks for the update!

Dave

[davesandbach]

Hi Daniel,

Is there any update on this one yet?

Cheers,

Dave

[DanielS]

Hey @davesandbach,

The address has been completely corrected at Openreach's end now.

I'll send you a private message to show you exactly how it's showing at their end too.

Any issues, drop me a line.

Thanks
DanielS

[davesandbach · Accepted solution]

Excellent - Thanks for the help on that!

You are a true hero!! 

Dave