zed1
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Why are there no options to contact BT via email or chat?
Is it to make it difficult for customers to have access to readily available logs?
Solved! Go to Solution.
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Re: No EMAIL or CHAT option to contact BT?
The is no email option but BT do offer a chat option. Click on the section you want to chat about in this link.
zed1
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Re: No EMAIL or CHAT option to contact BT?
Can't see any chat options in that link.

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@zed1 you need to use the link then select an option and follow it through and you should then see message us option
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zed1
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Re: No EMAIL or CHAT option to contact BT?
@imjolly Thanks - it seems to only work with selected browsers.