cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,698 Views
Message 1 of 5

No EMAIL or CHAT option to contact BT?

Go to solution

Why are there no options to contact BT via email or chat?

Is it to make it difficult for customers to have access to readily available logs?

4 REPLIES 4
1,689 Views
Message 2 of 5

Re: No EMAIL or CHAT option to contact BT?

Go to solution

The is no email option but BT do offer a chat option. Click on the section you want to chat about in this link.

https://www.bt.com/help/contact-bt

1,675 Views
Message 3 of 5

Re: No EMAIL or CHAT option to contact BT?

Go to solution
Can't see any chat options in that link.
1,654 Views
Message 4 of 5

Re: No EMAIL or CHAT option to contact BT?

Go to solution

@zed1 you need to use the link then select an option and follow it through and you should then see message us option



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
1,631 Views
Message 5 of 5

Re: No EMAIL or CHAT option to contact BT?

Go to solution
@imjolly Thanks - it seems to only work with selected browsers.