Hi everyone, first post so sorry if it’s a bit confusing- I have no tech skills whatsoever. Bt said my router was hacked from the logs and sent a replacement. Devices - phones were hacked, phone calls, camera, screen and access to websites. All devices wiped to factory settings in Store, passwords for apple, Microsoft, gmail etc changed on someone’s secure WiFi laptop in another building. Same things happened again within days, can only half the screen, can’t open files. When I changed admin password it logged as http admin instead of just admin. Devices are labelled by their name or unknown and then labelled as host. Last night remote host opened portals I haven’t seen before both external and internal from my sons smart tv. I’ve probably made everything worse restarting the hub and messing about with the settings but I have no idea what to do. My son was reported for hacking school systems in August and had bought usb sticks with prebuilt Kali Linux software. both his and his brothers computers displayed No Operating System Reboot when switched off - pc shop said whole memory gone for pc but laptop, sons phone and the usbs were seized by police. He’s not hacking anymore but he had originally taken the card out of the hub with the passwords etc. how the hell do I get these people out and take my life back?
