The main box was switched off while I was moving some cables.
how do I reboot? Is that a soft reset or just simply turn the back on and off?
Hi @terry821 yes sorry about the delay getting back to you, they've unfortunately advised me that if the repairing method by pressing 9 and the home button hasn't worked it's very likely that your TV isn't supported.
I'm really sorry about that.
I'm intrigued how the Bluetooth remote works. Presumably all communication goes via the box and then sends to TV via HDMI?
Is this TVs only or amps too?
Bluetooth is only used to communicate with the BT TV Box Pro. Communication between remote and TV is still via IR as normal.
The big difference with the new remote is that instead of having to enter a code to pair with the TV, the box uses the HDMI connection to ask the TV what it is. It then tells the remote, which configures the buttons accordingly.