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TaraS6
Beginner

on ‎16-03-2023 19h16

348 Views
Message 1 of 3

Netflix

Looks like many have issues with connecting to Netflix through Bt but no clear instructions for anyone - on the chat and calls for over an hour today they said they would call back between 17:00-19:00 but nothing. 
I have been sent activation links and they show an error or say I have to wait 24 hours but has been saying for all week. 

I just want to watch Netflix😞

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Les-Gibson
Guru

on ‎16-03-2023 20h00

325 Views
Message 2 of 3

Re: Netflix

Did you click on the hyperlink in the email or the button? strangely they link to different destinations on the email I received

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TaraS6
Beginner

on ‎16-03-2023 20h19

311 Views
Message 3 of 3

Re: Netflix

Yes when I manage Netflix on bt app it asks me to sign in and then asks me to subscribe and pay - when I activate from a link it show error gathering your secure token and another link that bt gave me said to wait 24 hours but has been longer now 🙂

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