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20-08-2025
16h38
...nnual check with the DWP and it came back that she was no longer entitled to the Home Essentials Plan as explained in the emaill she got: We've checked your eligibility for your Home Essentials package a...
Show results in replies (3)
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...nresolved regarding your mother's Home Essentials tariff. I have sent you a private message to get more i...
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...he complaint had trouble getting assistance from the department that deals with the Home Essentials p...
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Hi @Robbie1964 Thanks for coming back to the community. To help with your mother's ...
26-07-2025
22h22
...o up £3 yet I was under the impression this package is excluded from price rises . Also on the website today july 2025 it states Important information A The monthly price of the Home Essentials...
13-12-2024
15h08
I have home essentials, it says you can not phone premium numbers, or International numbers, I did phone a premium number and a message cut in saying this is not in your contract and could not get t...
04-01-2025
17h22
Good evening Could someone tell me if BT still does the BT Home Essentials package for £15 please.
02-04-2025
13h22
Hey all, not sure if I'm posting in the correct board or not. I'm currently on the no income BT Home Essentials package (£15 35mbps) package with 700 mins. However I was thinking of upgrading to t...
26-05-2023
12h47
Hello , Ordered Home Essentials , the £15 a month with digital voice 700 minutes way back in April . Got the handsets through after a couple of days . Tried to set up after a couple o...
26-07-2024
14h51
Hi, I am in receipt of Guaranteed Pension Credit and am thinking of switching to the Home Essentials Fibre 2 package but I'm finding conflicting information online as to what's included. I know I c...
07-11-2024
21h54
...illing i wasn't told about this this on signing up not was i told there was different options for the home essentials , i dont have paper bills so can you sort this and take that £3 charge of my bill p...
- Tags:
- help new customer
27-06-2023
14h57
so called bt to upgrade to HE2, i was getting 36mb on HE, guy online was a bit vague what i would get speedwise, but after looking on the bt site i could get 49-50Mb or 50-73Mb. guy said i would...
26-05-2024
21h35
Hi I’ve having a lot of bother with the Home Essentials package I ordered for my brother which I’d be grateful for some advice with. My brother is disabled and moved to a new property a few m...
