Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
340 results
Sorted by:
13-12-2024
15h08
I have home essentials, it says you can not phone premium numbers, or International numbers, I did phone a premium number and a message cut in saying this is not in your contract and could not get t...
04-01-2025
17h22
Good evening Could someone tell me if BT still does the BT Home Essentials package for £15 please.
26-07-2024
14h51
Hi, I am in receipt of Guaranteed Pension Credit and am thinking of switching to the Home Essentials Fibre 2 package but I'm finding conflicting information online as to what's included. I know I c...
26-05-2023
12h47
Hello , Ordered Home Essentials , the £15 a month with digital voice 700 minutes way back in April . Got the handsets through after a couple of days . Tried to set up after a couple o...
28-12-2024
12h56
I have just had Digital Voice activated which worked with my old phones. As my phones were quite old, I ordered some new BT Essential Home phones but am struggling to connect them to the r...
07-11-2024
21h54
...illing i wasn't told about this this on signing up not was i told there was different options for the home essentials , i dont have paper bills so can you sort this and take that £3 charge of my bill p...
- Tags:
- help new customer
26-05-2024
21h35
Hi I’ve having a lot of bother with the Home Essentials package I ordered for my brother which I’d be grateful for some advice with. My brother is disabled and moved to a new property a few m...
05-01-2025
15h15
...ut with that please? I'd appreciate it. I don't want to be run around in circles on the phone for half the day and there's no option to sign up for the BT Home Essentials package, from BT w...
27-06-2023
14h57
so called bt to upgrade to HE2, i was getting 36mb on HE, guy online was a bit vague what i would get speedwise, but after looking on the bt site i could get 49-50Mb or 50-73Mb. guy said i would...
12-01-2024
16h53
I am having trouble switching from my full fibre account to Bt Home Essentials even though I am receiving Universal Credit. 2 people that i have spoken to at BT say that it's coming up that i am n...
Show results in replies (5)
-
...ith your order for Home Essentials. You know where we are if you need any further assistance.&n...
-
...ame on the bill? Info page https://www.bt.com/broadband/home-essentials
-
@Colin_Londonwrote: Do they have a FTTP equivalent of Home Essentials? Could that be the issue b...
-
Hi @Nickster65, Thank you for posting. I'm sorry you haven't been able to change over to Home Essentials...
-
Do they have a FTTP equivalent of Home Essentials? Could that be the issue because once on fibre y...
