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Subject Author Posted

Fraudulent account opened in my name. - ( ‎05-08-2024 19h23 )

Bills & Packages
Looking for some help. My details were leaked in a data leak recently, presumably by EDF.  My Cred...
Ebony1980
‎05-08-2024 19h23

Confusion over eligible lines regarding add-ons - ( ‎05-08-2024 17h25 )

Home phone including Digital Voice
Hi, I’m having a bit of confusion over the wording in the information on add-on offers. specifical...
Maki77
‎05-08-2024 17h25

Can you override, 'time out' error?? - ( ‎05-08-2024 9h58 )

General email queries
I have 1000s of photos in an email account, but on selecting the view to 'attachments', after about...
Stephen5000
‎05-08-2024 9h58

Renewing BT Halo 3 contract, will I become an EE c... - ( ‎05-08-2024 9h25 )

Bills & Packages
I'm looking at renewing my Halo 3 contract to Halo 3+ but the T&C's says that ''during your contrac...
MidlandsButternut
‎05-08-2024 9h25

700 minutes - ( ‎04-08-2024 14h21 )

Bills & Packages
I have the 700 minutes package and I just wanted to add Friends and Family international package wh...
adl62
‎04-08-2024 14h21

Confused - ( ‎04-08-2024 13h45 )

Bills & Packages
Hi. BT said I’m entitled to a 12 month free Xbox pass. When I said I don’t have an Xbox they said I...
RH20
‎04-08-2024 13h45

full fibre halo problems - ( ‎03-08-2024 19h39 )

BT Fibre broadband
Hi I am having problems with the broadband on the home hub the light stays blue and the WIFI networ...
BigdaddyG
‎03-08-2024 19h39

MSO at address - ( ‎03-08-2024 16h11 )

BT Fibre broadband
This morning my father in law noticed his internet, TV and phone are not working with Hub flashing ...
thehitpack
‎03-08-2024 16h11

SmartCam issue - ( ‎03-08-2024 15h54 )

BT Devices
I have a BT SmartCam that has worked great for 5-6 years but now appears to have a problem I can't ...
TKR99
‎03-08-2024 15h54

No longer with BT. Gamepass cancelled months ago -... - ( ‎03-08-2024 13h39 )

Bills & Packages
Hi, So, I'm no longer with BT, left months ago and BT cancelled gamepass at that time. However it'...
kenny12321
‎03-08-2024 13h39

BT Broadband Drops Whenever Downloading Files - ( ‎03-08-2024 11h35 )

Home setup, Wi-Fi & network discussions
When attempting to download files my download speed eventually begins to drop after a bit of time u...
MaxMoorhouse
‎03-08-2024 11h35

BT are unable to give me the xbox gamepass ultimat... - ( ‎02-08-2024 20h25 )

Broadband Extras & Apps from BT
Hi, Can someone please help me; this has been going on for months now and I must have spent numero...
gabwyn
‎02-08-2024 20h25

No Final bill - ( ‎02-08-2024 19h32 )

Bills & Packages
I did have BT Broadband and TV. I decided when the contract was up to go just for Broadband. On 1st...
colummcquade
‎02-08-2024 19h32

Re: How do I remove an old Account from MyBT - ( ‎02-08-2024 17h14 )

Bills & Packages
Hi, I am also having the same issue, MYBT is showing an old trial line that i had on the account an...
Dcamm69
‎02-08-2024 17h14

BT Cloud - ( ‎02-08-2024 14h35 )

Broadband Extras & Apps from BT
I wish to see the oldest photos that I have in the Cloud. Is there any way to get there without hav...
blackie944
‎02-08-2024 14h35

Reward card - ( ‎02-08-2024 14h22 )

Bills & Packages
Hi I have been trying to claim my reward card for some time, the link takes me to my BT  but there ...
cushagjones
‎02-08-2024 14h22

unfair charges for missing equipment - ( ‎02-08-2024 13h34 )

Bills & Packages
Hi Mods Who can Help I left BT back in May and returned our halo box as requested in early June. I...
typhoon2152
‎02-08-2024 13h34

Error code bmx_2xxx when trying to access email ac... - ( ‎01-08-2024 13h39 )

General email queries
How do you resolve this error? I have been receiving it every couple of weeks and it is driving me ...
MRichmond
‎01-08-2024 13h39

BT Contract - ( ‎01-08-2024 11h46 )

Bills & Packages
Hi all!          My contract with BT ends on 18th September, been with BT since the dawn of time, P...
GarryJ
‎01-08-2024 11h46

Multiple email lock out over last 10 days - ( ‎01-08-2024 10h46 )

General email queries
I've been getting incorrect log in details on my btinternet email account over the last 10 days on ...
eastendanto
‎01-08-2024 10h46
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