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Subject Author Posted

4k box issues after Upgrade to FF 900 - ( ‎31-12-2022 18h34 )

EE TV & YouView
Upgraded to FF900 yesterday and now have issues with viewing Sports (BT and Sky) through the BT 4KT...
GM9
‎31-12-2022 18h34

TV Box Pro Problem - ( ‎30-12-2022 14h36 )

EE TV & YouView
I have a fairly regular problem with the TV box pro and was wondering if it is a known bug or a fau...
northshields
‎30-12-2022 14h36

BT order problems - ( ‎30-12-2022 11h57 )

Bills & Packages
We seem to be having a problem with our BT broadband order. Our house has long had 2 separate phon...
davesul66
‎30-12-2022 11h57

BT TV Box Pro switching it off leaves TV with no s... - ( ‎30-12-2022 3h33 )

EE TV & YouView
I have odd behaviour from my BT TV Box Pro and my TV. The Pro is in aerial mode, connection to TV i...
pamelap
‎30-12-2022 3h33

Heart Radio - ( ‎28-12-2022 16h25 )

EE TV & YouView
Hi I am unable to receive Heart Radio on the BT Tv radio channel 728.I have tried retuning all chan...
sulahaka
‎28-12-2022 16h25

Smart Hub 2 rebooting cycle - ( ‎25-12-2022 7h30 )

BT Devices
I realise there are a lot of rebooting posts but my issue seems a bit different. Every morning, aro...
hscuff
‎25-12-2022 7h30

Youview box issue with factory reset - ( ‎24-12-2022 20h15 )

EE TV & YouView
Hi, can anyone help. Yesterday bos said software update which we did, after that no channel listing...
debcampion
‎24-12-2022 20h15

Issues with Apps on BT TV - ( ‎24-12-2022 15h28 )

EE TV & YouView
Hi we recently upgraded our broadband to Fibre when we moved to a new build property, I agreed to ...
Matt12
‎24-12-2022 15h28

BT Sport and BT Pro box - ( ‎16-12-2022 23h12 )

TNT Sports on TV, Online player or App
If broadband goes down for seconds, which it often does, and I'm recording a BT Sport channel, it d...
nykamps
‎16-12-2022 23h12

House Move - Email stating being cut off when expl... - ( ‎05-12-2022 20h55 )

Bills & Packages
Why is BT incapable of organising a simple house move? Summary: 12/11 – Called up for advice re...
Bert80
‎05-12-2022 20h55

Subtitles out of Sync on Now channels - ( ‎03-12-2022 12h51 )

EE TV & YouView
Hi there  when watching NOW channels from the BT TV EPG , when using subtitles the words are displ...
FC12
‎03-12-2022 12h51

Disc only works when light is orange - ( ‎03-12-2022 11h45 )

Home setup, Wi-Fi & network discussions
My BT disc only has a good connection when the light is orange for some reason. I mainly use it ...
ym2109
‎03-12-2022 11h45

Having a mobile sim only/Pay as you go now seems c... - ( ‎30-11-2022 23h01 )

Bills & Packages
Been looking at the cost of BT packages for using the landline to make calls just out of interest a...
ney
‎30-11-2022 23h01

BT App - ( ‎30-11-2022 15h22 )

Broadband Extras & Apps from BT
Hi, I’m using the BT app on IOS, and when I try to check my usage it always says “Sorry, we can’t ...
evgrsu
‎30-11-2022 15h22

Bt Home 6 does not retain changes.... - ( ‎29-11-2022 13h26 )

Home setup, Wi-Fi & network discussions
Hi, I have a bt home 6, like to change the default address so I can use it as access point, but do...
alex69
‎29-11-2022 13h26

Picture Quality on Ch 465 (HDR) - ( ‎26-11-2022 19h20 )

TNT Sports on TV, Online player or App
Why is the boxing so pixellated and horrible for the 2nd week in a row on the HDR channel. Yes I ha...
Dropsy
‎26-11-2022 19h20

BT Payphones cheap & free calls to Channel isles &... - ( ‎25-11-2022 19h26 )

Home phone including Digital Voice
Calling Jersey,Guernsey and Isle of Man is usually quite expensive to call and very few phone com...
MNroshandel1
‎25-11-2022 19h26

Amazon Prime not working in evenings - ( ‎24-11-2022 15h51 )

EE TV & YouView
Hi all Can anyone advise me - Amazon Prime has problems in the evenings as it is either very slow ...
pughliz
‎24-11-2022 15h51

Unfulfilled order is stopping me seeing potential ... - ( ‎23-11-2022 19h29 )

Bills & Packages
Back in September, I placed an order for an upgrade to the Fibre 2 package as it was a good offer a...
sbrodie
‎23-11-2022 19h29

BT Calendar not working with Outlook - ( ‎23-11-2022 13h52 )

General email queries
My BT calendar is not processing invitations from MS Outlook. The email account receives the invita...
Andy5C
‎23-11-2022 13h52
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