BT Fibre 100 / 300 / 900 availability

[chriswilding1974]

I live in a fairly small cul-de-sac which has recently had a lot of BT Openreach engineers laying fibre.

The house opposite me (and it's across a small cul-de-sac road and now a 2 lane highway!) is maybe about 15 to 20 metres away - it can get Fibre 100/300/900, but when I use the BT checker I can't get any of these. Various other houses can also get fibre, but this one is closest, so best example.

My question is this, why can't I get these services into my property? Is there anyone / anywhere I can go to get this explained? Many thanks.

[pippincp · Accepted solution]

You could try the FTTP team. 0800 587 4787

[Keith_Beddoe]

@chriswilding1974 

Only Openreach would be able to tell you whether fibre is available.

BT Openreach do not exist, its just Openreach.

[chriswilding1974]

Thank you for this advice!

I spoke to the team who advised that I could indeed get these products. They kindly completed a form for Openreach so I hope to be able to order my upgrade in a week or 2.

[pippincp]

Good result!