I have just moved to BT but am having some difficulty claiming my reward card. I have used the relevant link I was sent but am unable to access my account to claim my reward.
Hi @GK_5062
Welcome and thanks for your post!
I am sorry for the problems you're having claiming for your reward card. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Cheers,
Robbie