Hello everyone,for the last two weeks the smart hub 2 has shown a flashing purple ring on 4 separate days,sometimes once a day sometimes twice,never happened before.Oh.. as I speak it’s happening again,3rd time today.Always rebooting the router due to Sky q problems,different subject,but any idea what the fault is if any.Many thanks.
If rebooting is only a temporary solution then try a factory reset.
https://www.bt.com/help/broadband/how-do-i-reset-my-bt-hub-to-its-factory-settings
Factory reset a month ago due to scamming issue.
FTTP, FTTC or G.Fast?
No idea what that means mate,fibre broadband vdsl
Do you have an Openreach box something like one of these ?
Nope small square box will try and provide pictures
Try the new troubleshooting guide, I'm sure @SeanD would welcome your feedback