BT TV Box Pro - comments/questions

[ledgie]

Nothing, just press a number while it is playing back a recording.

[leenay]

Does anyone know if the pro box now comes with the Big Sport package currently on offer? On the website it has a picture of the old one whereas all the other packages have a picture of the pro box.

[DarrenW]

Hi @leenay , yes it comes with the new box.

Can you show me where you see a picture of the old box on the Big Sport package please? I've tried looking for it but can't seem to find it.

[leenay]

Cheers Darren, here's the package page with the image of the older box at the bottom: https://www.bt.com/packages/big-sport

[TheRealBudski]

If my broadband speed is not up to UHD TV, will the Netflix, Prime etc. apps still allow UHD F HDR viewing from them?

Also, anyone discovered why existing customers need to pay the £20 fee?

[ozsat]

Netflix and Prime use a maximum of around 16Mb/s for their best quality  -  BT Sport Ultimate used about 29Mb/s.

Delivery and admin fee?

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@TheRealBudskiwrote:

If my broadband speed is not up to UHD TV, will the Netflix, Prime etc. apps still allow UHD F HDR viewing from them?

Also, anyone discovered why existing customers need to pay the £20 fee?

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[TheRealBudski]

Thanks @ozsat 

There is a separate £9.99 deliver fee.

The £20 is called a connection fee, which is strange because I already am connected 

[Bluemoon1]

Got the new box yesterday all set up in ten minutes. I too was wondering why there is a £20 connection fee.

Must say the picture on the HDR channel is awesome, even the sound is better through the sound bar which is not a high end expensive one.. Anyone know when first football is on there. 

[scointer]

If you look on the bt sport app schedule it lists all hdr events. Tomorrow by the way Leeds v Man Utd.

[zulu17]

Support documentation update  needed.

https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-

does not seem to cover the Pro box  maintenance mode instructions.

(there are instructions on the Youview site 

https://support.youview.com/youview-box/box-and-remote/using-maintenance-mode/