BT Virus Protect - Error While Installing Updates !

[Jeandonny]

Having the same problems. Have tried installing the program again but still getting the same message when trying to update

[NeilO]

Hi Everyone,

Can you let me know if you're still getting the error message?

Thanks

Neil

[Watkinmc]

Yes, I am still getting the error messages.

[MickMac01]

Hi Neil0

Yes, I am still getting the error message

[MickMac01]

Yes, I am still getting the error message

[NeilO]

Hi,

Thanks for getting back to let me know. I'm really sorry it's still not sorted, I'll chase this up again this afternoon.

Thanks

Neil 

[Jeandonny]

Now it's saying my Firewall is off but on my Mac it is saying it is on? And I can't seem to change it in the virus programme to get it to display On ! What is going on with this virus checker? Very worrying as it says my computer is at risk now!

[Saleterrier]

Yes I am still getting the error. I'm using Mac Catalina 10.15.7

[tevpud]

Just for information.

I'm also getting this error on my Macbook Pro M1 running MacOS Monterey version 12.0 Beta. Clicking on Turn on Firewall within BT Virus Protect dashboard doesn't do anything, clicking on  "Updates"  generates a "McAfee LiveSafe - Internet Security quit unexpectedly" error & log (auto reported to Apple apparently).

[Macwell]

same problem here, good to know it is being looked into. just replying so I get  further information