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Message 11 of 29

Re: BT Virus Protect - Error While Installing Updates !

Having the same problems. Have tried installing the program again but still getting the same message when trying to update

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1,648 Views
Message 12 of 29

Re: BT Virus Protect - Error While Installing Updates !

Hi Everyone,

Can you let me know if you're still getting the error message?

Thanks

Neil

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1,645 Views
Message 13 of 29

Re: BT Virus Protect - Error While Installing Updates !

Yes, I am still getting the error messages.

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1,632 Views
Message 14 of 29

Re: BT Virus Protect - Error While Installing Updates !

Hi Neil0

Yes, I am still getting the error message

 

 

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1,630 Views
Message 15 of 29

Re: BT Virus Protect - Error While Installing Updates !

Yes, I am still getting the error message

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1,629 Views
Message 16 of 29

Re: BT Virus Protect - Error While Installing Updates !

Hi,

Thanks for getting back to let me know. I'm really sorry it's still not sorted, I'll chase this up again this afternoon.

Thanks

Neil 

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1,605 Views
Message 17 of 29

Re: BT Virus Protect - Error While Installing Updates !

Now it's saying my Firewall is off but on my Mac it is saying it is on? And I can't seem to change it in the virus programme to get it to display On ! What is going on with this virus checker? Very worrying as it says my computer is at risk now!

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1,589 Views
Message 18 of 29

Re: BT Virus Protect - Error While Installing Updates !

Yes I am still getting the error. I'm using Mac Catalina 10.15.7

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1,571 Views
Message 19 of 29

Re: BT Virus Protect - Error While Installing Updates !

Just for information.

I'm also getting this error on my Macbook Pro M1 running MacOS Monterey version 12.0 Beta. Clicking on Turn on Firewall within BT Virus Protect dashboard doesn't do anything, clicking on  "Updates"  generates a "McAfee LiveSafe - Internet Security quit unexpectedly" error & log (auto reported to Apple apparently).

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1,546 Views
Message 20 of 29

Re: BT Virus Protect - Error While Installing Updates !

same problem here, good to know it is being looked into. just replying so I get  further information

 

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