I was told my line would uncap after a few days but it has not done so. Should i wait longer or can i request a dlm reset? The line is noise free via 17070
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A banded line can take weeks for DLM to release, not a few days.
just looked at my post i made in 2018 looks like it took about 20 days last time will just wait i guess
Hi @dwskittles I'm sorry to see you're having problems with your broadband speed. Do you know if your connection disconnected a lot over a short period of time recently?
Thanks
Neil
yeah it was probably because i wired a new socket and changing router.
@dwskittles Ah, no worries, I'll send you a private message in a moment so you can send over your details to the moderation team. We can put in a request with Openreach to ask for the banding to be lifted.
You'll find the private message by clicking on the envelope in the top right of the community.
Thanks
Neil
line was reset about an hour ago big thank you to the mod team.