Can't login to myBT

[gort1]

Hi Guys.

I can't login to myBT to pay my bill, because I've changed my email since I last logged in.

[gg30340]

Have you tried using your old log on user details and password?

Have you called BT 0800.800.150 to see if they can assist?

[gort1]

I've tried using my old details and my BT account number... still no joy

[gort1]

Also tried to ring up 0800 800 150, but no answers the phone

[JohnC2]

Hi @gort1, sorry you can't access your MyBT to pay the bill. Try Pay Your Bill Online and look at the section to make a payment without a BTID and see how you get on.

cheers

John