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Message 1 of 5

Can't login to myBT

Hi Guys.

I can't login to myBT to pay my bill, because I've changed my email since I last logged in.

 

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4 REPLIES 4
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Message 2 of 5

Re: Can't login to myBT

Have you tried using your old log on user details and password?

Have you called BT 0800.800.150 to see if they can assist?

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Message 3 of 5

Re: Can't login to myBT

I've tried using my old details and my BT account number... still no joy

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Message 4 of 5

Re: Can't login to myBT

Also tried to ring up 0800 800 150, but no answers the phone

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Message 5 of 5

Re: Can't login to myBT

Hi @gort1, sorry you can't access your MyBT to pay the bill. Try Pay Your Bill Online and look at the section to make a payment without a BTID and see how you get on.

cheers

John

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