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Message 11 of 13

Re: Connection dropping / slow speed

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I know because the engineer who visited our house 2-3 weeks ago said so.

The work will be carried out next week. 

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Message 12 of 13

Re: Connection dropping / slow speed

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So the Openreach engineer decided it was a cable fault yet you know better. Do you really think they will get a dig team in for no reason?

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Message 13 of 13

Re: Connection dropping / slow speed

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I am only repeating what he said to me. 

 

This problem has been going on for more than a year now. Intermittent problems are difficult to troubleshoot.

I thought it would be worth doing what I can to find the fault. Maybe it is some Rein issue caused by something I have in my house or my neighbour.

Abd it is impossible to know without testing after each change. 

But sounds like I should not. BT / Open reach have done so good job so far..? 

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