Connection to the Internet has been terminated.(Reboot,Reconfiguration,forced termination)

[imjolly]

the only good news from the stats you posted is that the drops in connection don't appear to have affected your connection speed with actual speed just below attainable with noise margin about 6db

[waxil]

Update 2.

So I did a backup of my config, then a factory reset (the option didn't work from the admin console so I had to use a paperclip)

Then I restored my config and left to soak.

Happy to report, so far, that the 5.30am and 15.30pm random reboots did not occur yesterday or this morning.

Still only seeing 54Mbps when my guarentee is 56Mbps so not sure if to cancel the engineer or not??? :shrugs:

[imjolly]

your max attainable was only 56mb so 54 mb connection is ok

enter phone number and post results  remember delete number but leave exchange and cab  see what the estimated speed for your connection

https://www.broadbandchecker.btwholesale.com/#/ADSL

[waxil]

[imjolly]

exchange and cab?  you have deleted from dslchecker

[waxil]

PM'd you

[imjolly]

you are on an ECI cab some are getting G.INP activated and some are not.  if you are lucky and activated then that will give a boost to your connection speed and lower your noise margin down to 3db.  this is automatic and controlled by DLM

[waxil]

Ok great. Thanks for your responses. Much apprecieted 🙂

[waxil]

Unfortunately the issue has started again.

Relatively random disconnections again;

15:41:25 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:41:25 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:37:20 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:37:20 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:31:27 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:31:27 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:26:45 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:26:44 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:21:43 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:21:43 08 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:14:51 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:14:51 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
03:33:50 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
03:33:50 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
02:43:09 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
02:43:08 08 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:18:11 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:18:11 07 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:08:21 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:08:21 07 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:02:50 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:02:50 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:51:37 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:51:37 07 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:43:25 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:43:24 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:37:42 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:37:42 07 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:33:11 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:33:11 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:28:39 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:28:39 07 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:24:37 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:24:37 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:27:56 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:27:56 07 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:24:24 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:24:24 07 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:17:11 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:17:11 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:13:59 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:13:59 07 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:56:24 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:56:24 06 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:49:52 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:49:51 06 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:45:50 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:45:49 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:41:47 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:41:47 06 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:36:18 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:36:18 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:21:51 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:21:50 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:16:17 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:16:15 06 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:13:23 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:13:21 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:09:41 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:09:41 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:05:53 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:05:52 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:59:08 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:59:07 05 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:53:15 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:53:15 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:49:23 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:49:22 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:45:40 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:45:40 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:39:48 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:39:48 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:35:56 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:35:56 05 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:31:53 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:31:53 05 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:27:21 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:27:21 05 Sep. ppp1:Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:23:29 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:23:29 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:32:38 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:32:38 05 Sep. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)

[waxil]

I'm back with another update to this saga.

Having reset my router to factory, it continued to experience issues so I contacted BT who replaced the router.

I have just had over 1 month of trouble free internet. However, yesterday it has started again with outages in the hours of 5am and 3pm... Exactly the same thing as the old router;

15:38:33 05 Nov. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:33:11 05 Nov. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:24:30 05 Nov. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
15:24:30 05 Nov. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:15:06 05 Nov. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:07:46 05 Nov. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
05:07:45 05 Nov. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)
16:10:08 04 Nov. :Connection to the Internet has been terminated.(Reboot Reconfiguration forced termination)

Anyone have any ideas on how to troubleshoot this further?