FTTC, not seen on bb checker

[Pusscat]

OK...had another go and this time bingo.

So filter connected to master test socket, hub connected to filter.

Hub wouldn't connect, got flashing orange light for about 10 mins.

Turned off hub, tried again with second filter, the same.

So taken filter out, replaced faceplate and tried as it was originally.

Connected albeit at a slower speed.  now:

ADSL Line Status Connection Information

 Line state:Connection time:Downstream:Upstream:

Connected
0 days,00:00:48
2963 kbps
1043 kbps

Also Wholesale speedtest, 

PING

20

ms

DOWNLOAD

2.48

Mbps

UPLOAD

0.89

Mbps

So worse than I was before!

any further suggestions please?

thanks

[Pusscat]

oh, and the stats:

Information for Helpdesk agents When contacting the BT Broadband helpdesk, the agent might ask you for details about your BT Home Hub. This page contains all of the information they are likely to request      1. Product Name: HomeHub42. Serial number: +076281+17250194333. Firmware version: v0.07.06.25060-BT (Type B) Last updated 17/6/20204. Board version: 01B5. DSL uptime: 0 days, 00:07:236. Data Rate: 1043 / 29637. Maximum Data Rate: 1052 / 30408. Noise Margin: 6.1 / 15.19. Line Attenuation: 25.9 / 39.510. Signal Attenuation: 26.2 / 44.311. Data sent/received: 2.0 MB / 6.6 MB12. Broadband username:  13. BT Wi-fi: Yes14. 2.4GHz wireless network/SSID: BTHub4-QPQ915. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))16. 2.4GHz wireless security: WPA & WPA2 (Recommended)17. 2.4GHz wireless channel: Automatic (Smart Wireless)18. 5GHz wireless network/SSID: BTHub4-QPQ919. 5GHz wireless connections: Enabled (802.11 n (up to 300 Mb/s))20. 5GHz wireless security: WPA2 Only21. 5GHz wireless channel: Automatic (Smart Wireless)22. Firewall: Default23. MAC Address: 48:8d:36:84:f6:bd24. VPI/VCI: 0/3825. Modulation: G.992.3(ADSL2)26. Latency type: Fast27. Software variant: -28. Boot loader: 0.5.0-BT (Wed Nov 12 11:47:59 2014)

[imjolly]

that is strange as the one place you should get a broadband connection is in the test socket with a filter suggesting either faulty filters, although your tried 2, or something not right with wiring

you have a very high down noise margin as normal is about 6db suggesting scope for faster speed. If you enter your down attenuation  you will see avaerage for your attenuation

https://kitz.co.uk/adsl/max_speed_calc.php

[Pusscat]

Right....tomorrow I’ll get a new length of rj11 cable for hub to plate and also a new filter...if the shop isn’t shut due to Covid!

[Pusscat]

...so if from my stats ‘Line Attenuation: 25.9 / 39.510. Signal Attenuation: 26.2 / 44.311’, which of these figures is my ‘down attenuation’ please?

[Pusscat]

OK, new cable from HHub to the test socket with the new filter.

1. Product Name: HomeHub42. Serial number: +076281+17250194333. Firmware version: v0.07.06.25060-BT (Type B) Last updated 17/6/20204. Board version: 01B5. DSL uptime: 0 days, 00:06:296. Data Rate: 1035 / 43757. Maximum Data Rate: 1064 / 43928. Noise Margin: 6.4 / 15.19. Line Attenuation: 25.9 / 43.510. Signal Attenuation: 26.3 / 48.211. Data sent/received: 2.9 MB / 11.8 MB12. Broadband username:  13. BT Wi-fi: Yes14. 2.4GHz wireless network/SSID: BTHub4-QPQ915. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))16. 2.4GHz wireless security: WPA & WPA2 (Recommended)17. 2.4GHz wireless channel: Automatic (Smart Wireless)18. 5GHz wireless network/SSID: BTHub4-QPQ919. 5GHz wireless connections: Enabled (802.11 n (up to 300 Mb/s))20. 5GHz wireless security: WPA2 Only21. 5GHz wireless channel: Automatic (Smart Wireless)22. Firewall: Default23. MAC Address: 48:8d:36:84:f6:bd24. VPI/VCI: 0/3825. Modulation: G.992.5(ADSL2+)26. Latency type: Fast27. Software variant: -28. Boot loader: 0.5.0-BT (Wed Nov 12 11:47:59 2014)

a speed test of 

PING
34
ms

DOWNLOAD
3.55
Mbps

UPLOAD
0.88
Mbps

and a silent test, nothing is heard on the wired phone line.

Now with the new cable going into the front of the master plate, into the ADSL socket:

1. Product Name: HomeHub42. Serial number: +076281+17250194333. Firmware version: v0.07.06.25060-BT (Type B) Last updated 17/6/20204. Board version: 01B5. DSL uptime: 0 days, 00:01:026. Data Rate: 1051 / 43847. Maximum Data Rate: 1064 / 44008. Noise Margin: 5.6 / 15.19. Line Attenuation: 25.9 / 43.510. Signal Attenuation: 26.5 / 48.411. Data sent/received: 0.1 MB / 0.2 MB12. Broadband username:  13. BT Wi-fi: Yes14. 2.4GHz wireless network/SSID: BTHub4-QPQ915. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))16. 2.4GHz wireless security: WPA & WPA2 (Recommended)17. 2.4GHz wireless channel: Automatic (Smart Wireless)18. 5GHz wireless network/SSID: BTHub4-QPQ919. 5GHz wireless connections: Enabled (802.11 n (up to 300 Mb/s))20. 5GHz wireless security: WPA2 Only21. 5GHz wireless channel: Automatic (Smart Wireless)22. Firewall: Default23. MAC Address: 48:8d:36:84:f6:bd24. VPI/VCI: 0/3825. Modulation: G.992.5(ADSL2+)26. Latency type: Fast27. Software variant: -28. Boot loader: 0.5.0-BT (Wed Nov 12 11:47:59 2014)
PING 19 ms DOWNLOAD 3.39 Mbps UPLOAD 0.90 Mbps

[imjolly]

I would leave it just now as you have increased speed to 4.3mb

[Pusscat]

So will my speed test Results start to improve from the 3.5 ish that I’m getting at the mo?

Also, one of my original questions was why apparently is my cabinet not showing FTTC service availability when my neighbour 200m further down the line away from the cabinet shows FTTC services when I check their number and gives a faster speed availability?

thanks.

[Pusscat]

Very interesting...now when i check availability of services for my number, FTTC is there!

FTTC is available in your area.
	Speed	Max	Min
	DownStream	8700	4700
	UpStream	1200	800

Also, now checking on BT, it tells me i have the option to upgrade my package to Fibre 1  or fibre 2, both in the 4-8range, min guarantee of 3.

Has someone flicked a switch somewhere?!

I know I'm on the edge of fibre availability but any slight  increase in speed would be fantastic.

My current stats are now below.  Is there anything in the stats that would suggest i wouldn't get anywhere in the range of 4.7-8.7...4.7 would be good.

1. Product Name: HomeHub4
2. Serial number: +076281+1725019433
3. Firmware version: v0.07.06.25060-BT (Type B) Last updated 17/6/2020
4. Board version: 01B
5. DSL uptime: 0 days, 19:23:43
6. Data Rate: 1051 / 4384
7. Maximum Data Rate: 1060 / 4076
8. Noise Margin: 5.8 / 13.5
9. Line Attenuation: 25.9 / 43.5
10. Signal Attenuation: 26.5 / 48.4
11. Data sent/received: 306.4 MB / 5.7 GB
12. Broadband username: 
13. BT Wi-fi: Yes
14. 2.4GHz wireless network/SSID: BTHub4-QPQ9
15. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4GHz wireless security: WPA & WPA2 (Recommended)
17. 2.4GHz wireless channel: Automatic (Smart Wireless)
18. 5GHz wireless network/SSID: BTHub4-QPQ9
19. 5GHz wireless connections: Enabled (802.11 n (up to 300 Mb/s))
20. 5GHz wireless security: WPA2 Only
21. 5GHz wireless channel: Automatic (Smart Wireless)
22. Firewall: Default
23. MAC Address: 48:8d:36:84:f6:bd
24. VPI/VCI: 0/38
25. Modulation: G.992.5(ADSL2+)
26. Latency type: Fast
27. Software variant: -
28. Boot loader: 0.5.0-BT (Wed Nov 12 11:47:59 2014)

thanks, 

Peter