Are you sure you have FTTP. Do you something like this in your home
If not then you have FTTC - fibre to can and copper to your home
Hi, thanks for replying so quickly.
We definitely had FTTP installed - got a new CSP and ONT put in just last week (see photos)! We ordered "Fibre 2" because it was only an extra £2 a month compared to our previous package.
the speeds quoted for fibre 2 of 80/20mb are connection speeds not download speeds
Openreach Sell Sync Speeds to CP’s. 40/10, 55/10, 80/20, etc.
CP’s we’ll you, the End User Throughput Speeds. Your throughput Speed will never match your Sync Speed, hence why they sell it as 36meg, 76meg, etc.
Hi, I assume what you mean by connection speed is the connection speed to the Smart Hub? In the web admin interface it says the WAN link speed is 1000 Mb, as I'd expect as this is the connection from the ONT to the Router.
When I run a speed test through the admin page I get 74Mb to the hub - the same as I get through any other speed test site.
My main question is - is it normal to be 6Mbit short on the 80/20 tariff due to overhead, or is there a special tariff that BT provides that's 74/20?
Thanks
Hi, I've been measuring my speed via speedtest.net, fast.com, bt wholesale and the smart hub's admin page.
Your last sentence is exactly what I'd expect - if we do actually pay for 80 - and not 74 - then I would expect to the able to test at over 74 at least once, even if at non-peak times. However, I've never seen more than 74, even in the middle of the night/early hours of the morning.
@iniltous The router does show sync speed. 1000Mb, the sync speed to the ONT. It cannot show sync speed to the port as that data is held by the ONT, just as used to happen with FTTC using a modem and router.