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raid275
Beginner

‎16-07-2020 22h16 - edited ‎16-07-2020 23h14

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Message 1 of 2

FTTP delayed

Hi can anyone help me please?  I placed the FTTP order on 19 May  and got connection date was on 2nd of June but  not connected yet. As I talked with BT, on 0800 800 150, they only keep saying 'we are looking into it'?  Why taking so long when there's FTTP available in my address?

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PaddyB
Moderator-Retired

on ‎19-07-2020 16h01

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Message 2 of 2

Re: FTTP delayed

Hi @raid275,

Thank you for posting. I'm sorry your order has been delayed. If you give the FTTP team a call on 08005874787, they'll be able to tell you what's happening with your order.

Thanks

PaddyB

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