Hi can anyone help me please? I placed the FTTP order on 19 May and got connection date was on 2nd of June but not connected yet. As I talked with BT, on 0800 800 150, they only keep saying 'we are looking into it'? Why taking so long when there's FTTP available in my address?
Hi @raid275,
Thank you for posting. I'm sorry your order has been delayed. If you give the FTTP team a call on 08005874787, they'll be able to tell you what's happening with your order.
Thanks
PaddyB