Fibre 2 upgrade

[imjolly]

I feel you already have FTTP as you posted then phone FTTP team 08005874787 and see about upgrade

[Carlusha]

---

@TessTickleswrote:

I have the full fibre to the house and been through the checker fine. BT webpage fails though and asks me to ring them... but can't get through.

---

Perhaps your telephone is with Virgin? Further, perhaps you have Virgin cable and, if so, I doubt BT can utilise this.  Mind you, I am not an expert regarding cable and FTTP.

[imjolly]

@Carlusha 

BT and virgin connection are not interchangeable 

if you have virgin you need a new installion for BT

[pippincp]

VM do not have a Fibre 2 tier so doubt the OP has VM.

[TessTickles]

Tried as stated, waited 30 mins, tried again... another 30 mins. can't get through to anyone

[TessTickles]

I am already on BT Fibre 2 (fibre direct to house) I do not have any VM services.

I don't use the BT landline though - who does these days????

[Carlusha]

---

@pippincpwrote:

VM do not have a Fibre 2 tier so doubt the OP has VM.

---

Yes, I am aware of that. I was confused by the OP @TessTickles referring to Virgin and his inability to complete the checker.

[TessTickles]

Not  - my ability to complete the checker 🤔 The ability of the checker to perform it's task. I completed my part perfectly. 👌