cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,267 Views
Message 1 of 4

Fibre 900 and Halo benefits.

Hello all, I have recently upgraded my broadband from Full Fibre 300 to Full Fibre 900. My download speed has gone up to the correct speed but upload still has the 50mb cap. I also have 4 mobile sims (under my family sim account) and only one sim has had the halo benefit applied? What’s the quickest way to get this resolved with out spending hours in a queue  waiting to get through to a call centre.

0 Ratings
3 REPLIES 3
1,257 Views
Message 2 of 4

Re: Fibre 900 and Halo benefits.

Hours in a queue? You've got to love the over-exaggeration on here at times.............

In any case the orders team will likely be the best bet for the mobile data issue

0 Ratings
1,239 Views
Message 3 of 4

Re: Fibre 900 and Halo benefits.

I phoned customer services last Friday and it took 1 hour and 40 mins before my call was answered so maybe not hours but not far off.

0 Ratings
1,225 Views
Message 4 of 4

Re: Fibre 900 and Halo benefits.

0 Ratings