My halo router flashing orange.
No hardware, physical changes.
All left intact following use of router in morning.
utilised online checks through bt app. It said need to speak to engineer. However, being new year day, nobody available.
Powered off/on.
Reconnected cables.
no difference.
bt pretty useless.
Solved! Go to Solution.
Have you tried a factory reset of hub by pressing the recessed button on back and hold 20/30 secs until lights flash.
Have you checked if you have a dial tone - unless you have digital voice.
You need to phone CS 03301234150 and report the problem you cannot speak to openreach engineer direct
Do you have broadband only or actually pay for landline use but just don't use it?
FTTP. OR. FTTC?
Have you checked for problems in your area? If not just go to 'help' at top of this page
The most basic test is to check for dial tone but you will just have to phone CS 03301234150 and report fault