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ETcantohonehome
Beginner

on ‎20-03-2021 15h26

1,168 Views
Message 1 of 4

Interleaving request

Does interleaving need a SFI engineer to attend to be able to turn off on a ADSL line?

 

I have had it done by support previously?

 

my latency has increased dramatically since open reach attended on Tuesday 

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3 REPLIES 3
imjolly
Distinguished Sage
Distinguished Sage

on ‎20-03-2021 17h38

1,154 Views
Message 2 of 4

Re: Interleaving request

Do you have adsl or vdsl?

Can you post hub/router stats please

Have you been having problems with your router dropping Internet  connection?  Often? 



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ETcantohonehome
Beginner

on ‎20-03-2021 23h45

1,132 Views
Message 3 of 4

Re: Interleaving request

FA46DAC7-0D1F-4FAD-A87E-9C7E19340599.jpeg

ADSL 

latency has gone up to 38ms 

from 15ms since engineer came out Tuesday because of drop outs  

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NeilO
Moderator-Retired

on ‎21-03-2021 10h19

1,104 Views
Message 4 of 4

Re: Interleaving request

@ETcantohonehome thanks for posting, after the repair the engineer most probably reset DLM which has, in turn, turned on interleaving whilst it's in the stabilisation period. It will more than likely turn off again after a few weeks but if you send us over your details we'll be happy to help.

I'll send you a private message in a few moments so you can get in touch.

Thanks

Neil

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