on 17-01-2021 19h36
So the question I have is to how to escalate this issue for information on resolution . Who do I go to?
on 17-01-2021 19h45
Same here in Meltham, have 4g mini hub but the speed is next to useless.
Support was supposed to call me back but nothing, hopefully tomorrow this will be sorted out.
on 17-01-2021 20h12
I can check the Openreach site tomorrow. I have access to network status reports.
on 17-01-2021 20h37
Thank you that would be really helpful. As the information on the BT side is really poor
on 17-01-2021 21h24
Can you confirm exchange and cab number. You can find this by entering your number here.
https://www.broadbandchecker.btwholesale.com/#/ADSL
on 17-01-2021 21h28
Hi it is
Exchange MELTHAM is served by Cabinet 3
on 17-01-2021 23h31
Thanks, I'll have a look for you tomorrow.
on 18-01-2021 7h03
Thanks my internet has come back online this morning around 4 ish it seems although the BT site still says there is a major service incident still ongoing
on 18-01-2021 9h06
actually still dropping out this morning .
on 18-01-2021 9h27
Whatever it was/is, it had nothing to do with the Openreach network.
