Major service outage Meltham Huddersfield

[Mwallwork]

So the question I have is to how to escalate this issue for information on resolution . Who do I go to?

[topaz1]

Same here in Meltham, have 4g mini hub but the speed is next to useless.

Support was supposed to call me back but nothing, hopefully tomorrow this will be sorted out.

[pippincp]

I can check the Openreach site tomorrow. I have access to network status reports.

[Mwallwork]

Thank you that would be really helpful. As the information on the BT side is really poor 

[pippincp]

Can you confirm exchange and cab number. You can find this by entering your number here.

https://www.broadbandchecker.btwholesale.com/#/ADSL 

[Mwallwork]

Hi it is

Exchange MELTHAM is served by Cabinet 3

[pippincp]

Thanks, I'll have a look for you tomorrow.

[Mwallwork]

Thanks my internet has come back online this morning around 4 ish it seems although the BT site still says there is a major service incident still ongoing 

[Mwallwork]

actually still dropping out this morning . 

[pippincp]

Whatever it was/is, it had nothing to do with the Openreach network.