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Message 1 of 2

My BT app

For the 5 days I've not been able to access the myBT app. I have tried to delete, reinstall, clear cache etc but no joy. My firmware is fully up to date. I have tried on a couple devices but keep getting an error saying please try again later. I am able to access myBT online but need the app to configure some services on my home network! Is there a current issue with the app? 

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Message 2 of 2

Re: My BT app

Hi @aequusanimus,

Thank you for posting and welcome to the Community. I'm sorry if you've been having problems using the My BT App. If you send me your details, I'll get this investigated.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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