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Message 1 of 8

Need to replace the mains power supply

Hello
I need to replace the main power supply for the white box as the  power  lead is to short.

Can you tell me we’re I can buy a power supply for the white box from.

I have BT super fast fibre broadband

 

Thanks

 

Matthew
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7 REPLIES 7
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Message 2 of 8

Re: Need to replace the mains power supply

They don’t do those boxes anymore you need to call BT and get a new router.

 

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983 Views
Message 3 of 8

Re: Need to replace the mains power supply

It sounds like you just need to extend the lead using something like the below. Sorry but forum rules forbids me from telling you where to get it from but Google will tell you

DC Power Extension Lead with 2.5mm Connectors, 5.0m - JR8307-5M 

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Message 4 of 8

Re: Need to replace the mains power supply

Hello,

Thanks I will call BT and ask them to replace the white box .

 

Thanks

Matthew
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964 Views
Message 5 of 8

Re: Need to replace the mains power supply

@Les-Gibson wrote:

It sounds like you just need to extend the lead using something like the below. Sorry but forum rules forbids me from telling you where to get it from but Google will tell you

DC Power Extension Lead with 2.5mm Connectors, 5.0m - JR8307-5M 


Forum rules do not forbid you from telling people where to purchase items. ie Amazon or eBay. The rules only "forbid" you from posting links to e-commerce sites.

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Message 6 of 8

Re: Need to replace the mains power supply

Which White Box are you referring to, an FTTP ONT or a VDSL and or G.Fast Modem and how has the Power Lead suddenly become to short?

Either way I’d be extremely careful what you replace it with because if you replace it with the wrong kind you could wake up one day to a melted ONT/DSL Modem.

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922 Views
Message 7 of 8

Re: Need to replace the mains power supply

Hi @MATTHEWATLANT0S and thanks for posting.

@Starwire is correct here. It's best to give us a call so we can get the correct equipment to you.

Cheers

David

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Message 8 of 8

Re: Need to replace the mains power supply

Hello David,

Thanks for your replay I have move the main power supply closer to the main socket.

 

Thanks for your help.

Matthew
0 Ratings