Need to replace the mains power supply

[MATTHEWATLANT0S]

Hello
I need to replace the main power supply for the white box as the  power  lead is to short.

Can you tell me we’re I can buy a power supply for the white box from.

I have BT super fast fibre broadband

Thanks

[samtheaspie]

They don’t do those boxes anymore you need to call BT and get a new router.

[Les-Gibson]

It sounds like you just need to extend the lead using something like the below. Sorry but forum rules forbids me from telling you where to get it from but Google will tell you

DC Power Extension Lead with 2.5mm Connectors, 5.0m - JR8307-5M 

[MATTHEWATLANT0S]

Hello,

Thanks I will call BT and ask them to replace the white box .

Thanks

[gg30340]

@Les-Gibson wrote:

It sounds like you just need to extend the lead using something like the below. Sorry but forum rules forbids me from telling you where to get it from but Google will tell you

DC Power Extension Lead with 2.5mm Connectors, 5.0m - JR8307-5M 

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Forum rules do not forbid you from telling people where to purchase items. ie Amazon or eBay. The rules only "forbid" you from posting links to e-commerce sites.

[Starwire]

Which White Box are you referring to, an FTTP ONT or a VDSL and or G.Fast Modem and how has the Power Lead suddenly become to short?

Either way I’d be extremely careful what you replace it with because if you replace it with the wrong kind you could wake up one day to a melted ONT/DSL Modem.

[DavidM]

Hi @MATTHEWATLANT0S and thanks for posting.

@Starwire is correct here. It's best to give us a call so we can get the correct equipment to you.

Cheers

David

[MATTHEWATLANT0S]

Hello David,

Thanks for your replay I have move the main power supply closer to the main socket.

Thanks for your help.