No broadband

[Shanna]

Thanks for your time and effort, which has been alot more than BT itself!

[CJT80]

@Shanna 

You can raise a complaint about the service here: Complaints about BT Products and Services | BT Help 

[Shanna]

Thanks, I have in fact already raised a complaint which, perhaps unsurprisingly, hasn't been responded to yet. I've been told I'll get compensation automatically but frankly, I just want Internet back! 

[JohnC2]

Hi @Shanna welcome to the forum and sorry that you are still waiting for the fault with your broadband to be repaired. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you.

cheers

John

[Shanna]

Hi @JohnC2 . Thanks for the PM - I've responded. This red flashing light on the hub is giving me ptsd