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Message 11 of 15

Re: No broadband

Thanks for your time and effort, which has been alot more than BT itself!

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830 Views
Message 12 of 15

Re: No broadband

@Shanna 

You can raise a complaint about the service here: Complaints about BT Products and Services | BT Help 

Kind Regards
CJT80
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824 Views
Message 13 of 15

Re: No broadband

Thanks, I have in fact already raised a complaint which, perhaps unsurprisingly, hasn't been responded to yet. I've been told I'll get compensation automatically but frankly, I just want Internet back! 

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803 Views
Message 14 of 15

Re: No broadband

Hi @Shanna welcome to the forum and sorry that you are still waiting for the fault with your broadband to be repaired. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you.

cheers

John

798 Views
Message 15 of 15

Re: No broadband

Hi @JohnC2 . Thanks for the PM - I've responded. This red flashing light on the hub is giving me ptsd 

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