Parental Controls not working

[jhare]

Hi 

Parental controls are not working for me. I have reset my router.

TIA

[DanielS]

Hi @jhare 

I am sorry to hear that your Parental Controls aren't working for you.

Please see this: Problem with Parental Controls

If you have any issues, please come back and let me know so we can help.

Thanks

DanielS

[jhare]

Hi

I have done everything as suggested and it is still not working as it should.

What can I do next?

Thanks,

Jeneen

[RobbieMac]

Hi @jhare 

Thanks for posting back and for going through the advice @DanielS gave you.

I'm sorry that you're still experiencing the same issues.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie