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DominicG
Beginner

on ‎19-10-2021 9h42

1,056 Views
Message 1 of 4

Parental Controls

Hi there,

I have been trying to set up parental controls, but for some reason they don’t seem to be blocking anything. I have put them on max setting and have left it for a couple weeks, but still nothing. I have spoke to BT on the phone and everything they suggested hasn’t worked either. Any help is appreciated. 

Many Thanks

0 Ratings
3 REPLIES 3
NeilO
Moderator-Retired

on ‎19-10-2021 11h39

1,039 Views
Message 2 of 4

Re: Parental Controls

Hi, @DominicG Thanks for posting, I'm sorry to see your parental controls aren't working. Do you use a VPN and have they worked previously?

Thanks

Neil

0 Ratings
DominicG
Beginner

on ‎19-10-2021 12h01

1,032 Views
Message 3 of 4

Re: Parental Controls

Hi Neil, no I don’t use a VPN and this is the first time setting it up.

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NeilO
Moderator-Retired

on ‎19-10-2021 12h44

1,025 Views
Message 4 of 4

Re: Parental Controls

@DominicG Thanks for getting back to me, we'll be happy to help you get this sorted and I'll send you a private message in a moment so you can send over your details to the moderation team.

Thanks

Neil

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