cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
959 Views
Message 1 of 2

Password reset is broken. Again.

I've made this new account to be sble to post this.

 

Again the Community password reset mechanism  is broken.   On my main account (Denigor777) I chose 'reset password', received the email, and followed the instructions.  It failed, with a red message saying that I didn't have the required permissions to do this.

 

I can see from other posts this has happened to others.  Each time the mods say they've fixed it, but clearly they haven't fixed the root cause .  If it is not fixable then I suggest putting sone permanent sticky instruction providing some other means for users to get their logins fixed.  Making a new account (which needs a new email too), just to contact mods gor helo, is a pain.

 

 

 

 

0 Ratings
1 REPLY 1
942 Views
Message 2 of 2

Re: Password reset is broken. Again.

@denigor7771, I'm really sorry to see you've experienced problems resetting your password, I've sent you a private message as we'll be happy to help. 

0 Ratings