Where can I get the white returns bag with prepaid label from all the online options come back with can't supply this item. What is the point having the option and loads of explanations on how to return an item, if the main item needed is never available. John
Solved! Go to Solution.
Hi @Humax8715,
Thank you for posting. If you send me your details, I'll be able to arrange for a returns bag to be sent.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages
Thanks,
Paddy
Does any one know where I can get hold of a return bag with label, all BT websites tell you where to go but when you finally get their, they tell you that it is not available.
Hi @Humax8715,
Thank you for taking my call today. I've ordered you a returns bag and this should arrive with you in the next 7 days.
Thanks,
Paddy
Hi PaddyB
Could you send me a link to get a returns bag too? I have looked for over 30 minutes trying to fink the link mentioned in emails sent to me... nothing showing. Looking on this forum shows me that I am not the only one who cannot find it.
Please help, thank you
Hi @AJV1, thanks for posting and we'll be happy to get a returns package ordered for you. I've sent you a Private Message so you can get in touch with the tea.
cheers
John
Could you send me a link to get a returns bag too? There is no link in My BT to return equipment.
Many thanks
Hi @bigsmile and welcome to our community.
I can arrange the return kit for you. I'll drop you a private message now so you can get in touch.
Cheers
David
Hi @bigsmile,
Thank you for sending in your details. I gave you a quick call, I'm sorry I didn't get to speak to you.
I've ordered two retund kits to be sent to your address. These should arrive in the next 7 working dates. I've sent you a PM with the details.
Thanks,
Paddy