you now need to see if after engineer work you can get a stable connection for a few weeks then banding should start to release
Understood.
Thanks to all for their help.
Jeff
Hi
I continue to get drop outs every few days. The most I have got to is 5 days, then my connection drops. Today was 3.5 says and it dropped, forcing me to reboot the router. When I run the BT troubleshooter, it always says 'We can't find a fault'.
After today's drop, here are the stats:
Any idea how can get a stable connection so my speed will increase?
Thanks
Jeff
Have you check the quiet line test to see if any line noise
have you tried connecting to test socket with a filter to see if that stabilises your line.
If continues to drop then you need engineer back
Hi
Thanks for your response.
Quiet line test - yes, dead quiet since the phone engineer came and replaced lines outside.
Test socket - yes, tried that and it still dropped.
Will give it one more try and then if it drops again will seek an engineer visit.
Thanks
Jeff