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Drmikerichardson
Beginner

on ‎21-12-2021 10h15

637 Views
Message 1 of 2

Wi-Fi connection

I frequently have to reboot my modem.

Although I have Wi-Fi connection there is no internet.  This is mainly on problem on my ipad but also the Sony TV.  Rebooting usually solves the problem but is a nuisance. 

Also, I am running devices off the house’s Ethernet which is connected by cable to the modem. Swapping output cables between the output ports on the modem is sometimes necessary when I have a ‘no internet’ message using the Ethernet.

Any suggestions please?  Could I need a new modem?

Thanks 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎21-12-2021 15h15

612 Views
Message 2 of 2

Re: Wi-Fi connection

when you say modem do you actually mean the BT hub and not a separate modem



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