Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Drmikerichardson
Beginner

on ‎21-12-2021 10h15

524 Views
Message 1 of 2

Wi-Fi connection

I frequently have to reboot my modem.

Although I have Wi-Fi connection there is no internet.  This is mainly on problem on my ipad but also the Sony TV.  Rebooting usually solves the problem but is a nuisance. 

Also, I am running devices off the house’s Ethernet which is connected by cable to the modem. Swapping output cables between the output ports on the modem is sometimes necessary when I have a ‘no internet’ message using the Ethernet.

Any suggestions please?  Could I need a new modem?

Thanks 

0 Ratings
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎21-12-2021 15h15

499 Views
Message 2 of 2

Re: Wi-Fi connection

when you say modem do you actually mean the BT hub and not a separate modem



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings