Zero upload speed AGAIN!!!!!!

[mrunhappy1]

After several weeks of being able to work from home & use Skype or Zoom for meetings BT have turned down the Broadband so we are back to square one:

Download 1.57, Upload a big fat ZERO

If this is not resolved I will cancel payments and move to the alternative being used by a neighbour in our village.

Thank you BT for making lockdown even more miserable!!!

[Anonymous]

Hello @mrunhappy1,

I do understand where your coming from, right do you still have a active connection right now or not?


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Kind regards,

DanTMan64

[mrunhappy1]

Phone line is working fine

[imjolly]

Did mods manage to get you upgraded to adsl2?

can you post stats from router

can you run btspeedtester and post results

if you move to another ISP your connection will still be same copper wire just pay someone different

[mrunhappy1]

OK

How do I get stats from router pls?

Down = 1.57. Up = 0.

[Anonymous]

Hello again @mrunhappy1,

By typing into your web browser 192.168.1.254. Click 'Advanced Settings' then click on 'Technical Log' copy & paste it here.


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Kind regards,

DanTMan64

[mrunhappy1]

That didnt get me into Tech Log

[Anonymous]

Hello again @mrunhappy1,

How you mean it didn't get you into the Tech Log?


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Kind regards,

DanTMan64

[mrunhappy1]

Did as instructed

Went to Adv Settings

No option "Tech Log"

[mrunhappy1]

Tried 3 more times, no Tech Log option