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Message 1 of 10

is BT Cloud down?, not accepting credentials

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Is BT Cloud down?, not accepting credentials

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9 REPLIES 9
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Message 2 of 10

Re: is BT Cloud down?, not accepting credentials

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same here..

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Message 3 of 10

Re: is BT Cloud down?, not accepting credentials

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And here.

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Message 4 of 10

Re: is BT Cloud down?, not accepting credentials

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Same problem for me! Seems to be a repeat of the issue they had a few months ago

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Message 5 of 10

Re: is BT Cloud down?, not accepting credentials

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 Same. Seems to go through periods of this happening. It's the only cloud backup service I use that has downtime like this. Very annoying.

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Message 6 of 10

Re: is BT Cloud down?, not accepting credentials

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Me too - says I am not entitled to BT Cloud!

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Anonymous
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Message 7 of 10

Re: is BT Cloud down?, not accepting credentials

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I can login ok. Check service status in your area https://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31

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Message 8 of 10

Re: is BT Cloud down?, not accepting credentials

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Just seems to have sorted itself - can get back in.

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Message 9 of 10

Re: is BT Cloud down?, not accepting credentials

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Hi Everyone, I'm really sorry about the problems you had accessing the BT Cloud this afternoon. I can confirm this should now be fixed and I apologise for any inconvenience caused. 

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Message 10 of 10

Re: is BT Cloud down?, not accepting credentials

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Hi - yes all seems Ok now thanks.  Only down for an hour or so. Last time was several days.

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