cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2,768 Views
Message 1 of 10

is BT Cloud down?, not accepting credentials

Go to solution

Is BT Cloud down?, not accepting credentials

0 Ratings
9 REPLIES 9
2,764 Views
Message 2 of 10

Re: is BT Cloud down?, not accepting credentials

Go to solution

same here..

0 Ratings
2,758 Views
Message 3 of 10

Re: is BT Cloud down?, not accepting credentials

Go to solution

And here.

0 Ratings
2,742 Views
Message 4 of 10

Re: is BT Cloud down?, not accepting credentials

Go to solution

Same problem for me! Seems to be a repeat of the issue they had a few months ago

0 Ratings
2,719 Views
Message 5 of 10

Re: is BT Cloud down?, not accepting credentials

Go to solution

 Same. Seems to go through periods of this happening. It's the only cloud backup service I use that has downtime like this. Very annoying.

0 Ratings
2,704 Views
Message 6 of 10

Re: is BT Cloud down?, not accepting credentials

Go to solution

Me too - says I am not entitled to BT Cloud!

0 Ratings
Anonymous
Not applicable
2,691 Views
Message 7 of 10

Re: is BT Cloud down?, not accepting credentials

Go to solution

I can login ok. Check service status in your area https://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31

0 Ratings
2,684 Views
Message 8 of 10

Re: is BT Cloud down?, not accepting credentials

Go to solution

Just seems to have sorted itself - can get back in.

0 Ratings
2,678 Views
Message 9 of 10

Re: is BT Cloud down?, not accepting credentials

Go to solution

Hi Everyone, I'm really sorry about the problems you had accessing the BT Cloud this afternoon. I can confirm this should now be fixed and I apologise for any inconvenience caused. 

2,656 Views
Message 10 of 10

Re: is BT Cloud down?, not accepting credentials

Go to solution

Hi - yes all seems Ok now thanks.  Only down for an hour or so. Last time was several days.

0 Ratings