Hello everyone, I have BT FTTP at home for a few years (ONT + BBU battery backup unit), recently due to the working from home situation I want to remove the BBU to make room for other things. I read the post here that you can simply remove the BBU and plug the power directly into the ONT device. However when I do that my broadband connection is lost!
As shown below, I unplugged A and plug it directly into B. After a few seconds the PORT1 LED light up and start blinking. However, my BT smartHub status light turns red and tells me the broadband is disconnected. Internet comes back when I reconnect the BBU. The only thing that maybe peculiar is that the TEL1 LED also blinks when I bypass my BBU, although I don't use a landline.
It would be appreciated if someone can tell me if the BBU cannot be 'by-passed' and somehow the ONT unit checks for the health of the BBU unit and only allows internet connection when the BBU is present? (In which case I find it very strange as it should be a 'UPS' device to support power in the event of power failure).
Thanks in advance!
Solved! Go to Solution.
Before you unplg A and plug it into B turn off the smart hub. Once the ONT has rebooted turn on the smart hub.
Do you still have the same problem then?
How drunk was the guy who put that on the wall!
@StarwireI didn't comment on that in case it was you.🤣🤣😂
Nah, if it was mine it wouldn’t fallen off the wall long before now.
Update: works now without the BBU. Initially I power off the smarthub first and back on after bypassing the BBU and after awhile internet is back connected.
Later I found out I don't need to power off the smarthub at all, somehow it just takes a bit longer for it to reconnect (without the BBU).