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Message 1 of 6

BT Baby Monitor 6000 - Screen stopped working

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I have a BT Baby Monitor 6000. The screen suddenly stopped working although one green light was on in the side panel. 

Having read a number of posts, i let the battery drain to see if it might start back up. Nothing.

I then held down the menu and power buttons after re-charging it thinking this might reset. It blinked. But now i have one red light and 2 green lights - something i cannot find any information on online so no idea whats wrong with it.

Anyone had that issue? Thanks

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Message 2 of 6

Re: BT Baby Monitor 6000 - Screen stopped working

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@sunit1000 

Try 

Product helpdesk information



If your product is within warranty:

By phone: 0808 100 6554

Monday to Friday 9.00am to 5.30pm

By email: Click here for email support

 

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

 

Spares information

 

Replacement parts are available from the product helpdesk, but please note the battery is sealed and is not user replaceable.

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Message 3 of 6

Re: BT Baby Monitor 6000 - Screen stopped working

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it is not within warranty but is less than 2yrs old

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Message 4 of 6

Re: BT Baby Monitor 6000 - Screen stopped working

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Hi @sunit1000 and thanks for the reply.

Your best bet would be to contact the out of warranty number as posted by @Keith_Beddoe .

Cheers

David

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Message 5 of 6

Re: BT Baby Monitor 6000 - Screen stopped working

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Hi @sunit1000, did you get anywhere with this situation? 

my monitor is no longer in warranty but as it was a replacement for my last faulty monitor it is only 14 months old. 

But no one seems to be able to help me. 

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Message 6 of 6

Re: BT Baby Monitor 6000 - Screen stopped working

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Did you get a solution? It says solved but just has a bunch of way to contact support.
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